FAQs
Got questions? We have answers. Browse our FAQs for help with orders, shipping, returns and more.
-
How long does delivery take?
1 to 3 working days in Riyadh and 3 to 7 working days elsewhere in Saudi Arabia, after one to two working days to prepare the order.
-
How much is shipping?
It depends on your city and the shipping method you choose. Every option and its price is shown at checkout, before you pay.
-
Which payment methods can I use?
The available methods are shown at checkout, such as mada, credit cards and Apple Pay.
-
Can I exchange or return an item?
Yes: exchanges within 14 days and returns within 7 days of delivery, as long as the item is in its original condition. The details are in the exchange and return policy.
-
How do I track my order?
We send a tracking number by text message and e-mail when the order ships, and you can also follow it from My orders.
-
Do prices include VAT?
Yes, every price includes 15% VAT.
-
How can I contact you?
Write to [email protected] or call 0500000000. The contact details in this store are placeholders.
-
Is this a real store?
No. This is a demo store for the Amer theme by MT Themes, and orders here are not fulfilled. See the theme at mt-themes.com/themes.
No matching questions